MENU

CLIENT CHARTER

PUBLIC COMPLAINTS

COMPLAINT CATEGORIES

FEEDBACK DURATION

DURATION ACTION

TECHNICAL COMPLAINTS

Road damage

Street Lighting Damage

Damage Signal Lights

Other Infrastructure Damage

1-3 Days

1 Week - 2 Months

3 Days - 2 Weeks

3 Days - 2 Weeks

Depending on the type of problem and Provision

COMPLAINTS LANDSCAPE

Falling Trees / Broken

Felling of Trees

1-3 Days

1 Days – 1 Week

1 Week – 1 Months

COMPLAINTS CLEAN

Garbage

Drain blockage / Jammed

Grass cutting

1-3 Days

1 – 3 Days

1 – 3 Days

ENFORCEMENT COMPLAINTS

Stir-Disturb

Stray Animals

Wild dogs

1-3 Days

1 Days – 1 Week

1 – 3 Days

1 – 3 Days

OTHER COMPLAINTS

 

1-3 Days

Depending on the type of problem and Provisions

 

 

Prepared by: Public Relations Unit
Local Authority Industrial Park Hi-TechKulim